TERMS AND CONDITIONS
SHIPPING COSTS
SWEDEN
Free shipping applies to purchases over 499 SEK within SWEDEN.
For purchases below 499 SEK will be charged a shipping fee of 69kr.
OTHER COUNTRIES
Total cost, including shipping cost and VAT is clearly specified at checkout. NOTE! Shipping varies from country to country.
PAYMENT
Payment by VISA, MasterCard or American Express.
KLARNA in Sweden.
PAYPAL Express check out.
VAT included in the price.
ORDER CONFIRMATION
Once we receive your order we will send you a confirmation e-mail with information about your order. Always check your order confirmation so that everything looks OK. If it would be any questions, please contact us immediately.
DELIVERY
For deiveries we use DHL. Your products will be delivered to your nearest delivery location. Once your package can be picked up, you will be notified via sms. Remember that your ID is required to pick up the package. For deliveries outside of Sweden DHL will deliver directly to the recipient's address.
DELIVERY TIMES
Delivery times within Sweden - normally 2-4 working days. In exceptional cases, it happens that our carrier does not have a daily run-out of the packages (less populated areas), then the delivery time may be extended slightly. Delivery times within Europe with DHL - normally 3-6 working days.
DAMAGES TO THE SHIPMENT
If you upon receipt of your package at the delivery agent discover that the the package itself is visibly damaged during transport, this should be claimed directly to the delivery agent. If you find that when unpacking the contents are damaged, please contact us order@mansesdesign.se.
PRIVACY
Customers' personal data is treated confidentially whether they have specifically requested it or not. We use the information only for the efficient processing of customer orders.
We will not share addresses, phone numbers, email addresses or other personal information about our customers to third parties for marketing purposes, or statistical analysis.
CUSTOMER SERVICE
For questions, please contact us by phone 0270-14900 or email: order@mansesdesign.se
We reserve against any typographical error, any technical problem, and any delay in the deliveries beyond our control.